Your Privacy
Matters To Us.

1. Information We Collect

When you use LuckGoods services, we may collect information necessary to provide a better shopping experience.

• Name and contact information.
• Shipping and billing details.
• Order history and purchased products.
• Messages submitted through our customer support channels.
• Website usage information.

2. How We Use Your Information

We use collected information to process orders, provide customer support, improve our website and deliver a better shopping experience.

• Processing and completing purchases.
• Sending order confirmations and updates.
• Providing customer service assistance.
• Improving products and website performance.
• Preventing fraudulent transactions.

3. Payment Security

LuckGoods does not directly store your complete payment card information. Payments are processed securely through trusted payment providers.

We take reasonable security measures to protect your personal information during online transactions.

4. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve browsing experience, remember preferences and understand how visitors use our website.

• Remember shopping preferences.
• Analyze website performance.
• Improve customer experience.

5. Analytics & Marketing

We may use analytics tools to understand website traffic and improve our services. Marketing communication may be sent only where appropriate and according to your preferences.

6. Sharing Your Information

We do not sell your personal information. Your information may only be shared with trusted service providers when necessary, such as payment processors, shipping partners and website service providers.

7. Data Protection

We take reasonable steps to protect your information from unauthorized access, loss or misuse.

However, no online transmission method can guarantee complete security. Customers should also protect their account information and passwords.

8. Your Privacy Rights

You may contact us if you would like to request access, correction or deletion of your personal information, subject to applicable laws.

9. Third Party Links

Our website may contain links to third-party services. LuckGoods is not responsible for the privacy practices of external websites.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.